Case studies

Before-and-after, with the numbers.

Confidential where it needs to be. Specific where it doesn't. References available on request.

Cold chain manufacturing

From three-day quote turnaround to a same-hour quote with full spec

Quote turnaround: 2.8 days → 48 min
Quotes closed: +31% in 90 days
Engineer admin hours: −14 h / week

Before

Inbound enquiries hit a shared inbox. A sales engineer manually checked stock, called a contact for pricing, wrote the quote in Word, and emailed a PDF. Average response time: 2.8 days.

After

A purpose-built quoting tool walks the enquirer through the spec, pulls live pricing and stock, and produces a signed-ready PDF in under an hour. Sales engineers triage exceptions only.

Client name held confidential — references available on request.

Logistics

Replacing five spreadsheets with one ops cockpit

Manager time recovered: ~6 h / week
Invoicing errors: → effectively zero
Dispatcher onboarding: 2 weeks → 2 days

Before

Five different spreadsheets — orders, vehicles, drivers, customers, invoicing — emailed around daily. Every Monday the operations manager spent the morning reconciling.

After

A bespoke internal app with role-based views. Each spreadsheet became a tab; data writes through to the next stage automatically. Monday reconciliation gone.

Client name held confidential — references available on request.

Healthcare clinic

AI-assisted intake that drafts the consultation note before the patient sits down

Per-appointment admin: 12 min → 3 min
Receptionist hours: −18 h / week
Patient NPS: +14 pts after rollout

Before

Patients filled paper forms. The receptionist re-typed into the EMR. The clinician then asked the same questions again, losing the first ten minutes of the appointment.

After

A tablet-based intake flow, structured for the clinic's specialty. On submit, an LLM drafts a prep note in the clinician's preferred format, attached to the file before the patient is called.

Client name held confidential — references available on request.

Want to be the next one?

A Systems Audit is the cleanest way to start. Two weeks. Fixed fee.

Book a Systems Audit